List of supported devices

On these devices, you can use eSIM technology comfortably on your trips


Apple

  1. Iphone 15 Pro Max
  2. Iphone 15 Pro
  3. Iphone 15
  4. iPhone 14
  5. iPhone 14 Plus
  6. iPhone 14 Pro Max
  7. iPhone 14 Pro
  8. iPhone 13, 13 Pro, 13 Pro Max, 13 Mini
  9. iPhone 12, 12 Pro, 12 Pro Max, 12 Mini
  10. iPhone SE
  11. iPhone 11, 11 Pro, 11 Pro Max
  12. iPhone XS, XS Max
  13. iPhone XR
  14. iPad Pro 12.9‑inch (4 th generation)
  15. iPad Pro 12.9‑inch ( 3rd generation)
  16. iPad Pro 11‑inch ( 2nd generation)
  17. iPad Pro 11‑inch (1 st generation)
  18. iPad Air ( 4th generation)
  19. iPad Air ( 3rd generation)
  20. iPad ( 8th generation)
  21. iPad ( 7th generation)
  22. iPad mini ( 5th generation)

Samsung

  1. Samsung Galaxy S22 5G, Ultra 5G, S22
  2. Samsung Fold LTE model
  3. Samsung Z Flip 4
  4. Samsung Z Fold 4
  5. Samsung Galaxy Z Fold 3 5G
  6. Samsung Galaxy Z Flip 5G
  7. Samsung Galaxy Z Flip
  8. Samsung Galaxy Z Fold2 5G
  9. Samsung Galaxy Fold
  10. Samsung Galaxy S21+ 5G
  11. Samsung Galaxy S21 Ultra 5G
  12. Samsung Galaxy Note 20 Ultra, Ultra 5G
  13. Samsung Galaxy Note 20 FE 5G
  14. Samsung Galaxy Note 20 FE
  15. Samsung Galaxy S20, S20+ and S20 Ultra
  16. Samsung Galaxy S21
  17. Samsung Galaxy S21+

Google Pixel

  1. Google Pixel 7 Pro
  2. Google Pixel 7
  3. Google Pixel 6 Pro
  4. Google Pixel 6
  5. Google Pixel 5a 5G
  6. Google Pixel 5
  7. Google Pixel 4a
  8. Google Pixel 4
  9. Google Pixel 3 & 3XL (Limited support)
  10. Google Pixel 2

Xiaomi

  1. Xiaomi 11T Pro
  2. Xiaomi 12S Pro
  3. Xiaomi 12 Pro
  4. Xiaomi 12 Lite
  5. Xiaomi 12 Lite NO
  6. Xiaomi 12T Pro
  7. Redmi Note 10T

Huawei

  1. Huawei P40 Pro
  2. Huawei P40
  3. Huawei Mate 40 Pro
  4. Huawei Mate Xs
  5. Huawei P40 lite E

    The rest

    • Planet Computers. Gemini PDA
    • Rakuten Mobile. Rakuten Mini. Big-S. Big. Hand. Hand 5G.
    • Oppo. Find X3 Pro. Reno 5 A. Find X5. Find X5 Pro.


      For instructions on how to activate eSIM, click here


    How to check how much data I have spent?

    You can check your data easily on your phone.
    For Iphone - Settings / Mobile / Mobile data.
    In case of Android - Network & Internet / Data consumption.

    When does the validity of the eSIM card start?

    The eSIM card is valid from the day you activate eSim on your mobile device.

    When will I receive my purchased eSIM card?

    Once you have purchased an eSIM, you will receive it to your email address. The SIM card is then activated by simply scanning the QR code. Please note that once you have purchased an eSIM, it is not possible to make a refund.

    What if my eSIM doesn't work after installation?

    We recommend turning on data roaming in the settings for the eSIM and restarting your phone. If the problem persists please contact our customer support.

    Is my eSIM only valid in that country?

    No! Your eSim card can be used in multiple countries which you can see in the product description. Most of our eSim cards have data roaming available in 127 countries worldwide.

    Can I use a hotspot?

    Yes, with our plan you can share your connection with your loved ones.

    How do I add eSIM to my device?

    After your purchase, we will send you a QR code to your email. You can either print this QR code or open it on your computer. Then follow these instructions:

    https://tripsim.eu/pages/how-to-set-up-esim-on-your-device

    Can I return my eSIM card? Will you refund my money?

    No. eSIM is a digital product and we cannot check if you have used the data plan. Therefore, we cannot provide a refund once your eSIM has been delivered.

    Do you also have unlimited data packages?

    No. Competitors who claim to have unlimited data packages actually have limited speeds and disabled hotspot functionality. With us, you have unlimited speed and hotspot capability.